State Farm® Insurance Agent Dawn Covington
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dan & Becky Hay
November 6, 2024
5
out of
5
rating by Dan & Becky Hay
"We have had top-notch service from Kasey! A truly incredible experience."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Kasey provided you with such exceptional service. We're delighted to know you had an incredible experience with us!"
Janice Eiler
October 9, 2024
5
out of
5
rating by Janice Eiler
"Friendly, great communication, swift service and reasonable prices."
We responded:
"Thank you so much for your kind words, Janice! It's wonderful to hear that you found our communication clear and our service swift. We're delighted that you appreciate our reasonable prices."
Pierre Granger
July 24, 2024
5
out of
5
rating by Pierre Granger
"Dawn is an amazing agent. Please contact her for all of your insurance needs. She is trusted in North Carolina."
We responded:
"Thank you for your kind words, Pierre! We're thrilled to hear that you trust Dawn with your insurance needs. Your support means a lot to us!"
Andrea Cooper
May 31, 2024
5
out of
5
rating by Andrea Cooper
"Kasey is an amazing agent! This was my first time getting insurance on my own and I had lots of questions. Kasey was able to help me find which coverage worked best for me while being informative. She had great customer service, was prompt when responding, and very kind. I highly reccomend this agent and agency!"
We responded:
"Thank you for sharing your positive experience with Kasey! We are thrilled to hear that she provided you with excellent customer service and guidance in finding the right coverage for you. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs."
Faith Christian
May 31, 2024
5
out of
5
rating by Faith Christian
"Great service, very helpful, and fulfills my expectations. Recommend 100%!"
We responded:
"Thank you for the glowing review, Faith! We're thrilled to hear that our service met your expectations. We appreciate your recommendation and look forward to continuing to provide you with excellent service."
Steve Owens
April 26, 2024
5
out of
5
rating by Steve Owens
"Always pleasant to work with, helpful, and reasonably priced in comparison to other insurance companies. Been here for 40+ yrs."
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
Emily Smirlock
February 28, 2024
5
out of
5
rating by Emily Smirlock
"Really great and friendly service! Aaron really stuck with me and helped me figure everything out. Overall very pleased! Thank you"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that you received really great and friendly service, and that Aaron stuck with you to help figure everything out. Your satisfaction is our priority, and we're delighted that you are overall very pleased."
Kevin W Harris
February 4, 2024
5
out of
5
rating by Kevin W Harris
"Aaron is the truth. He was very helpful and knowledgeable of his job."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Erna Bright
January 26, 2024
5
out of
5
rating by Erna Bright
"They are fantastic. Smiles and friendily."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Steevo “Steve” Lee
December 30, 2023
5
out of
5
rating by Steevo “Steve” Lee
"Best insurance company I've ever dealt with. Multiple vehicles through them at the cheapest rates and the friendliest staff. Always answer my questions. 10/10 recommend"
We responded:
"Thank you for the wonderful review, Steve! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Island Girl
December 26, 2023
5
out of
5
rating by Island Girl
"Extremely helpful!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Nastacia McArthur
December 5, 2023
5
out of
5
rating by Nastacia McArthur
"I am a new customer transferring from an insurance agency I had been with for over 15 years. I was immediately impressed by their customer service and kindness. Not to mention much better rates. I highly recommend! Aaron went above and beyond to get me everything I needed in a crunch!!"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Darlene Taylor
October 8, 2023
5
out of
5
rating by Darlene Taylor
"Wonderful group of insurance representatives to work with. From the moment you walk thru the door. You are greeted friendly. And can get any and all your insurance questions answered."
We responded:
"Darlene, we greatly appreciate your kind words and are delighted to hear about your positive experience with our insurance team. We take pride in our friendly and knowledgeable staff who are always ready to assist with any insurance inquiries you may have. Thank you for choosing us as your insurance provider, and we look forward to continuing to meet your insurance needs in the future."
Christine Summers
September 11, 2023
5
out of
5
rating by Christine Summers
"I am very happy with the service Aaron at Dawn Covington State Farm provided. I asked him to quote 4 different policies and he was able to turn them around very quickly providing an overall better package then we had before. He explained things very well so that I was able to make an informed decision. Glad we made the switch."
We responded:
"Aaron goes the extra mile to provide you with the insurance you need at a value you deserve and great customer service! Thank you so much for taking the time to share your experience and for your kind words. We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs. We are so glad you made the switch, Christine!"
tashari hodge
June 30, 2023
5
out of
5
rating by tashari hodge
"Spoke with Agent A. Parker in reference to homeowner insurance and he was helpful, informative, offered the best rate, and made everything easy. Definitely recommend this agency for homeowner's and auto insurance."
We responded:
"Thank you for the great 5 star review and for recommending our services to others, Tashari! It is a great compliment to our efforts to provide you with the insurance you need at a value you deserve and great customer care! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and appreciate your feedback!"
Nicole Anderson
January 27, 2023
5
out of
5
rating by Nicole Anderson
"Came back to State Farm after being away awhile and had forgotten how great the people here are. I've been working with Aaron over my new vehicle I just bought, and he (as well as the rest of the staff) have been so incredibly helpful and wonderful with my endless questions and phone calls this week. Definitely happy to be back!!"
We responded:
"Nicole, Welcome back to the State Farm Family. We are so glad to have you back and being able to take care of all your Insurance needs. "
Cindy
December 8, 2022
5
out of
5
rating by Cindy
"Fast and friendly 😉"
Loretta Smith
November 17, 2022
5
out of
5
rating by Loretta Smith
"Great to back with State Farm.. the atmosphere and agents were super helpful, went the extra mile in providing me with enough details to make an informed decision. GREAT OFFICE!"
We responded:
"Thank you for the great review, Loretta! We strive to go the extra mile to provide you with friendly, professional and thorough customer care! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your trust and we look forward to the opportunity to provide you with the customer care you deserve in the future!"
Alisha Hucks
December 3, 2021
5
out of
5
rating by Alisha Hucks
"I have had some issues come up that was beyond everyones control. Lisa has succeeded in all the issues every step of the way. Everyone is awesome that works there. Thank you Lisa for always helping me and never losing your patience. You are the best!"
We responded:
"Lisa always goes the extra mile to assist you with any of your insurance questions or needs, Alisha! Thank you for the wonderful review recognizing Lisa's efforts to provide you with the customer care that you deserve! We are so glad that Lisa was able to help! We truly appreciate your feedback!"
Carol Hoyer
September 22, 2021
5
out of
5
rating by Carol Hoyer
"Girl at the front desk was very helpful and help me with my mothers rental INS."
We responded:
"We are so glad we could assist you with your mothers insurance, Carol! Thank you for taking the time to share your feedback. We all strive to provide you with the customer care that you deserve! It is our pleasure to be able to assist you and your mother with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
gus mcpherson
September 12, 2021
5
out of
5
rating by gus mcpherson
"Great service very helpful, professional great staff"
We responded:
"Thank you for the 5 star review and your kind words about our team, Gus! We strive to provide you with the customer care that you deserve and truly appreciate your feedback! It is our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Polly Browder
June 27, 2021
5
out of
5
rating by Polly Browder
"Amazing group"
We responded:
"Thank you so much for the great 5 star review and your kind words about our team, Polly! It really makes our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Kiersten Gibbs
June 4, 2021
5
out of
5
rating by Kiersten Gibbs
"Molly works in this office and she is my State Farm representative. She is amazing! So polite and very knowledgeable of policies and how they apply in my life. Absolutely recommend this office."
We responded:
"Thank you for the 5 star review, Kiersten! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Jessie Macbeth
May 15, 2021
5
out of
5
rating by Jessie Macbeth
"My family and friends had a great time at the theater!"
Mac Mc Kinley
March 12, 2021
5
out of
5
rating by Mac Mc Kinley
"Awesome caring service"
We responded:
"Thank you for the kind words and great rating!"